FAQs

How long is shipping?

Orders are processed immediate within 24 hours. However, since we are providing free shipping; carrier delivery time will take longer. As of international orders: please know that every country will have their own security protocol. Please give 3-4 WEEKS until the product arrives to your home. Typically, it would arrive substantially earlier than mentioned. As we provide FREE SHIPPING to you, our customers; please provide us the patience as well that we would request from you.

Do you ship internationally?

Of course. We would love the whole world to enjoy this experience.

Do you handle wholesale orders?

Yes we do. Contact us through officialoneshop@gmail.com to discuss such arrangements.

Help! I typed the wrong information.

Relax. As long as you reach us within 1 business day from your purchase, we will gladly have everything taken care of. Contact us through theincredistore@gmail.com

Any refunds will only be processed within the first 24-hour window. Products are being shipped as soon as possible to hasten delivery times and any refunds will not be possible after 24 hours.